Service & Work Orders

You’ll run air-conditioner, boiler, appliance and car-service jobs with work orders: customer and device or vehicle records, technician assignment, parts and labour, customer approval, payment.

Planned scope

• Customer and device or vehicle records; every work order is tied to a record
• Technician assignment and work-order status: received, in progress, waiting for parts, ready
• Parts and labour lines; parts will be deducted from stock
• Customer approval by link: customers will review the quote and approve it on their phone
• Statutory repair-time counter: shows how many days a job has been in the workshop
• Intake form and service slip (information documents, not tax documents)
• Technician phone screen: photos, signature, checklist; will work offline
• Payment records; no online card payments in the first version

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